Privacy policy

This privacy policy will explain how our organization, Sonder Studios Inc, uses the personal data we collect from you when you use our website. 

Topics

What data do we collect?

Sonder Studios, Inc collects the following data: 

  • Information You Give Us. In order for you to use our Services, we will ask you for some of your personal data (e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature of the interaction. Those who purchase Services from us are asked to provide additional information including, as necessary, the personal and financial information required to process transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us. You can always refuse to supply personal data; however, doing so may prevent you from receiving our Services or engaging in other activities on the Site.
  • Web Server Logs. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring or exit pages, the files viewed on the Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the site. We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.

How do we collect your data?

You directly provide Sonder Studios, Inc with most of the data we collect. We collect data and process data when you: 

Register online or place an order for any of our products or services. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. 

  • Use or view our website via your browser’s cookies.

How will we use your data?

Sonder Studios, Inc collects your data so that we can: 

  • Process your order, manage your account.
    Email you with special offers on other products and services we think you might like.
  • If you agree, Sonder Studios, Inc will share your data with our partner companies so that they may offer you their products and services.
  • When Sonder Studios, Inc processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. 

How do we store your data?

Sonder Studios, Inc securely stores your data at a server provided by WP Engine managed hosting services, located at 504 Lavaca Street, Suite 1000, Austin, Texas 78701. 

Sonder Studios, Inc will keep your personal identification information for 12 months. Once this time period has expired, we will delete your data by purging it from our servers.  

Marketing

Sonder Studios, Inc would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. 

If you have agreed to receive marketing, you may always opt out at a later date. 

You have the right at any time to stop Sonders Studios, Inc from contacting you for marketing purposes or giving your data to other members of the Sonder Studios, Inc Group. 

If you no longer wish to be contacted for marketing purposes, please click here. 

What are your data protection rights?

Sonder Studios, Inc would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request Sonder Studios, Inc for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification – You have the right to request that Sonder Studios, Inc correct any information you believe is inaccurate. You also have the right to request Sonder Studios, Inc to complete information you believe is incomplete.

The right to erasure – You have the right to request that Sonder Studios, Inc erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that Sonder Studios, Inc restrict the processing of your personal data, under certain conditions. 

The right to object to processing– You have the right to object to Sonder Studios, Inc’s processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that Sonder Studios, Inc transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email, sonderstudioscontent@gmail.com or call us at 224.423.5973.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 

For further information, visit allaboutcookies.org

How do we use cookies?

Sonder Studios, Inc uses cookies in a range of ways to improve your experience on our website, including: 

  • Understanding how you use our website
  • Displaying our website appropriately on your device

There are a number of different types of cookies, however, our website uses: 

Functionality – Sonder Studios, Inc uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. 

Advertising – Sonder Studios, Inc uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Sonder Studios, Inc sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites

The Sonder Studios, Inc website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy

Sonder Studios, Inc keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 October 2023. 

How to contact us

If you have any questions about Sonder Studios, Inc’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us at: sonderstudioscontent@gmail.com

Call us: 224.423.5973

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Sonder Studios, Inc has not addressed your concern in a satisfactory manner, you may contact the Federal Trade Commission via www.ftc.gov or The European Commission at www.commission.euorpa.eu.